Animal Services

Abe J. Tuggle Animal Shelter & Adoption Center

How to Contact Us

For service request calls, please call our Dispatch office at 972-205-3570, press 1. The Garland Control Center is operated 24 hours a day, 365 days per year. Garland Control Center will dispatch all calls to Garland Animal Services staff between the hours of 7 a.m. and 10 p.m. daily and between the hours of 10 p.m. and 7 a.m. for emergencies.

For shelter staff, please call 972-205-3570, press 4. If you are forwarded to our voicemail during regular business hours it most likely means we are very busy. Please leave a clear detailed message with your name, phone number and the reason for your call. Our voicemail is checked frequently during normal business hours and calls will be returned as soon as possible. Common questions include:

  • Questions about live animal traps
  • Questions about lost or found animals
  • Questions about surgery or appointment times
  • Questions on an impound or quarantine

Donations

If you would like to donate towards the care of Garland’s animal, you may write a check payable to City of Garland – Animal Shelter Fund and mail it to:
P.O. Box 469002
Garland, Texas 75046-9002

After Hours Emergencies

Animal Service Officers are available for emergencies only between 9 p.m. and 7 a.m. Examples of after hour emergencies include:

  • All situations relating to animal bites
  • Calls concerning animals "dead in the roadway" shall only be handled after hours only if they constitute a traffic hazard
  • Calls involving wild or dangerous animals that present an imminent threat to public health or safety
  • Calls regarding animals exhibiting symptoms of rabies
  • Calls reporting exotic and potentially dangerous animals running at large
  • Loose livestock calls
  • Sick or injured animals
Garland City Council approved an ordinance mandating that all dogs and cats over the age of 6 months