Fraud, Rumors and Scams

Garland Police Department Warns of COVID-related Scams

Garland Police are looking for suspects who burglarized a home after convincing the resident that her water might be contaminated with COVID-19. REMINDER: If someone knocks on your door, do NOT let them in unless you have scheduled their visit. All utility companies or City department employees will wear distinct uniforms, ID badges, and drive identifiable vehicles. For more information visit the Garland Police Department’s Facebook page or see the Dallas Morning News article.


COVID scams document

Rumors are common during emergency and crisis situations. Remember the following:

  • Find trusted sources of information
  • Share information from trusted sources
  • Discourage others from sharing information from unverified sources

To find trusted sources, look for information from official public health and safety authorities. You can find many official sources at Check your state and local government or emergency management websites and social media accounts for trusted information specific to your area.

On social media, be sure to check for a blue verified badge next to the account name. This tells you it’s an official account.

Visit the FEMA website to help you check the facts on COVID-19 related rumors. 

Check the Federal Trade Commission website for consumer information related to COVID scams.

The Senior Source in Dallas has posted a list of the top COVID-related scams. For more information, contact the Senior Source at 214-823-5700 or

Here are some additional scam alerts: COVID Scam Alert pdf

Avoiding Medicare Fraud

The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus. View the video below and visit the Inspector General’s website for more information.

Identifying and Reporting Fraud and Scams

The Texas Attorney General’s Office website has important tips about current scams and how to report scams and fraud. Their website gives the following warning signs:

  1. They contacted you
    When you contact a business, you know who’s on the other end of the line. But when someone contacts you first, you can’t be certain they’re telling the truth. You don’t know if they are whom they say they are. And remember, email addresses and caller ID information can be faked.
  2. They dangle bait—usually money
    Let’s face it: People simply don’t give away large sums of money easily. If someone dangles bait in front of you—a big prize, a shopping spree, an easy loan — for nothing, they’re probably lying.
  3. They want your personal information
    Anytime anyone asks for your personal information — bank accounts, social security number, etc. — you should be on alert. Don’t give it away quickly or easily, especially to someone you don’t know. You may become a victim of identity theft.
  4. You have to pay them first
    If someone offers you a prize, debt relief, or employment — but first you have to pay an upfront fee to get it —you’re probably being scammed.
  5. You have to wire money or send gift cards
    If you’re about to wire money or send gift cards to someone in order to receive a prize, or pay off a debt collector that contacts you ... STOP! This may be a scammer trying to take your money.

Don’t Scam the Scammer - Trying to scam your scammer — to get "revenge" — is a terrible idea. Don’t do it. You won’t fool them, and you may end up getting scammed after all.

U.S. Attorney General William P. Barr is urging the public to report suspected fraud schemes related to COVID-19 by calling the National Center for Disaster Fraud (NCDF) hotline (1-866-720-5721) or by e-mailing the NCDF at

The NCDF can receive and enter complaints into a centralized system that can be accessed by all U.S. Attorneys, as well as Justice Department litigating and law enforcement components to identify, investigate and prosecute fraud schemes. The NCDF coordinates complaints with 16 additional federal law enforcement agencies, as well as state Attorneys General and local authorities.

Facts on Drugs, Tests and Medical Devices:

Food and Drug Administration has a daily update on COVID-19 related products and media releases: “Coronavirus (COVID-19) Update: Daily Roundup” See FDA’s latest facts on Drugs, Tests, Medical Devices.