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Customer Service Request

  1. We will review your request and respond to you as soon as possible during our normal business hours of 8 a.m. to 5 p.m. Monday through Friday. Do not use this form to request new residential electric service.

  2. Your Name

  3. Name on Account (If Different than Above)

  4. Please supply account number if you are a current customer.

  5. Services You Are Requesting

    At least one must be selected.

    Please provide any necessary details about this service request in the "Additional Comments" box.

  6. Dates

    If you are requesting a disconnect, reconnect or transfer of service, please provide dates on which you want this to take place.

  7. Current Service Address

  8. New Service Address (If Transferring Service)

  9. Mailing Address (if Different Than Your Service Address)

  10. Contact Information

    2 Phone Numbers Are Required

  11. Please Select a Preference

  12. Premise Information

  13. Will someone need to gain access to your yard for this service request?

  14. Do you have a dog in the yard? (Needed for employee safety.)

  15. Note: If your Customer Service Request needs to be completed within 24 hours, please call 972-205-2671.

  16. Leave This Blank:

  17. This field is not part of the form submission.