Recovery Resources

Winter Storm Recovery Resources - 2021

Photo of Water Department crews repairing broken lines.

In the wake of recent winter storms, the City of Garland, FEMA and other agencies offer recovery resources and other assistance.

The Dallas Central Appraisal District (DCAD), in accordance with state law, is offering a temporary disaster exemption following this winter’s devastating storm. This exemption only applies to damage to buildings or structures, not land value. Property owners must apply for the exemption by May 28, 2021. More details>>

Garland utility bill info, utility bill Q&A video

FEMA Assistance - Garland individuals and business owners who sustained losses in the winter storm can now apply for assistance by registering online at or by calling 800-621-3362 or 800-462-7585 TTY. Don't fall prey to misinformation. Check out these FEMA facts. The application deadline for individual assistance has been extended to May 20, 2021.

City of Garland Programs are available to assist income-eligible homeowners in Garland with emergency home repairs such as frozen pipes, HVAC repairs, and electrical repairs.  Please see the income limits table below and if your household falls within those income limits, call 972-205-2130 to obtain information to apply.  

Income levels are as follows:

1 Person - $48,300
2 People - $55,200
3 People - $62,100
4 People - $68,950
5 People - $74,500
6 People - $80,000
7 People - $85,500
8 People - $91,050

The Garland Building Inspection Department is waiving permit fees for work related to winter storm repairs. The department’s webpage contains a list of current plumbing contractors and other resources property owners might need.

Helpful information from the Texas Department of Insurance of what to do After the Storm.

The Small Business Administration issues low interest loans to individuals and businesses to support recovery, 800-659-2955. More SBA Loan information, en Español.

The Texas Workforce Commission is accepting applications for Disaster Unemployment Assistance through March 26 for Texans who lost their jobs, along with self-employed individuals who have been unable to work. or 800-558-8321.

Supplemental Nutrition Assistance Program (SNAP) benefits for food replenishment - call 211, option 2 or visit or

Substance Abuse and Mental Health Services Administration - Disaster Distress Helpline: 800-985-5990

Resources for Texans with Special Needs: 877-541-7905 or

Texans Credit Union Emergency Assistance - 800-843-5295

HUD Disaster Home Relief - 202-708-0685

Tax Relief in Disaster Situations - 866-562-5227 -

Legal Aid of North West Texas - Disaster Assistance Hotline - 855-548-8457 En Español

How to find these resources video.

Additional Resources

Animal Services 

SPCA of Texas 214-742-7722

Dallas County Animal Response Team
214-653-7980 departments/hsem/cart.php

Children’s Services 

World Vision North Texas

Disaster Services 

First United Methodist Church of Garland

Jewish Family Service of Greater Dallas
972-437-9950 tornado-updates

American Red Cross
214_678-4800 l/texas/north-texas/about- us/locations/dallas-fort- worth.html

Adventist Community Services
817-641- 7679

Metrocrest Social Services

Buddhist Tzu Chi Foundation

United Methodist Church- North Texas Conference
972-526-5000 or 800-815-6690

Catholic Charities of Dallas, Inc.

Emotional/Spiritual Care 

Victim Relief Ministries

Tree/Limb Removal Assistance

Texas Baptist Men

Volunteer Recruitment/Services 

214-826-6767 ndex.html

St. Vincent De Paul

The Salvation Army
214-637-8100 or 817-344-1820

Islamic Relief

Food Assistance 

North Texas Food Bank

General Resource Referral 

Community Council of Greater Dallas & 2-1-1 1-1

Senior Adult Services 

The Senior Source

Additional Resources from St. Vincent dePaul

The Society of St. Vincent de Paul offers financial assistance, a pharmacy for those without health insurance, and more. Find out more.